Contact Socials
How can we help? 🕵️
Got questions about your subscription, listings, or just want to say hi?
Shoot us a message, we are always ready to answer your questions.
We're here to help
What students worry about
We can't promise you a home, sadly. But we'll do everything we can to help you find one.
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What if I don't find a home?
We extend your access for another two weeks, on us. Until you actually find a room.
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What if it's a scam?
Every listing is screened before it reaches you. Many come from trusted partners like University Living, Amber, Spotahome, Uniplaces and Housing Anywhere.
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What if I change my mind?
14-day full refund, no questions asked. Cancel anytime in two clicks.
Frequently asked questions 🙋🏻
How does Socials actually help me find a home?+
You tell us your city, budget, and when you want to move in. From that moment, we’re scanning 100+ housing platforms and our partner listings around the clock, so you don’t have to. The second a new listing hits the market that matches your criteria, you get it straight to your WhatsApp. Our housing partners’ listings get priority, meaning you often see them before anyone else. From there, it’s simple: you click, you book, and you save with an exclusive discount code.
How long does it usually take to find something?+
It depends on the city and your budget. Some students find a place within a week, others take a few weeks. Because we send you new matches the moment they go live, you’re always one of the first to know, giving you a real head start.
Do you have your own homes or apartments?+
No. We have housing partners and landlords. You book directly with them. We're not a landlord or a booking site, we find the right listings for you.
Do I have to pay again on the housing platform?+
Yes, the Socials subscription gives you the matches and discount codes. The rent or booking fee is paid directly to the housing platform when you book. We don't take any cut from your booking.
Is this only for Erasmus students?+
No. It works for any student looking for housing, whether you're moving cities, starting a semester abroad, or doing a full degree or internship.